Cancellation and Refund

• Eligibility for Returns:

  • Items must be unused, in the same condition that you received them, and in the original packaging.
  • Returns must be initiated within 3 days of receiving your order. After this period, we cannot offer a refund or exchange.

• Non-Returnable Items:

  • Certain items such as perishable goods, custom products, and personal care items are not eligible for returns. Please check the product description for specific details.
  • Gift cards and downloadable software products are also non-returnable.

• Return Process:

  • To initiate a return, please contact us at info@miwaystore.com with your order number and the reason for the return.
  • We will provide you with instructions on how and where to send your return. Please note that you will be responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).

• Condition of Returned Items:

  • Items that are damaged, altered, or not in their original packaging may not be eligible for a full refund.
  • We reserve the right to refuse returns that do not meet our return policy criteria.

3. Refund Policy

• Processing of Refunds:

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days.

• Partial Refunds:

  • In certain situations, only partial refunds may be granted (e.g., items not in original condition, damaged, or missing parts for reasons not due to our error).

• Late or Missing Refunds:

  • If you haven’t received your refund after the stated processing time, please first check your bank account or credit card statement.
  • If the refund has still not been received, please contact your credit card company or bank, as there may be some processing time before your refund is officially posted.
  • If you have done all of this and still have not received your refund, please contact us at info@miwaystore.com.

4. Exchanges

• Defective or Damaged Items:
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@miwaystore.com and provide details and pictures of the defect or damage.
• Exchange Process:
  • The exchange process is similar to the return process. Contact us to initiate an exchange and follow the provided instructions.

5. Contact Information

If you have any questions about our Cancellation and Refund Policy, please contact us at:

miwaystore
No.88 candappa Mudaliyar Street
Pondicherry
India
info@miwaystore.com