Shipping and Delivery

Shipping and Delivery Policy

Effective Date: [Date]

At MiwayStore, we are committed to delivering your orders promptly and efficiently. Please review our shipping and delivery policies below to understand how we handle shipping, processing times, and more.

1. Processing Time

  • Order Processing:
    • Orders are processed within [Number] business days (excluding weekends and holidays) after receiving your order confirmation email.
    • You will receive a notification when your order has been shipped.

2. Shipping Rates & Delivery Times

  • Shipping Rates:

    • Shipping charges for your order will be calculated and displayed at checkout.
    • We offer the following shipping options:
      • Standard Shipping: Estimated delivery time is 3 business days.
      • Expedited Shipping: Estimated delivery time is 4 business days.
      • Overnight Shipping: Estimated delivery time is 2 business days.

  • Free Shipping:

    • We offer free standard shipping on orders over 1000 within India.

  • International Shipping:

    • We ship internationally to multiple countries. Please note that delivery times may vary depending on the destination.
    • International shipping rates are calculated at checkout, and you may be responsible for import duties and taxes.

3. Shipping Carriers

  • Domestic Shipping:

    • We partner with reputable carriers such as [Carrier Names, e.g., UPS, FedEx, USPS] to deliver your orders.

  • International Shipping:

    • International orders are shipped via [Carrier Names, e.g., DHL, FedEx International] to ensure safe and timely delivery.

4. Order Tracking

  • Tracking Information:

    • Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment through the carrier's website.

  • Delayed or Lost Orders:

    • If your order is delayed beyond the estimated delivery time or appears to be lost, please contact us at info@miwaystore.com with your order details, and we will assist in resolving the issue.

5. Delivery Issues

  • Incorrect Address:

    • Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer.

  • Missed Deliveries:

    • If you miss a delivery attempt, the carrier may leave a note with instructions on how to retrieve your package. Please follow these instructions to ensure you receive your order.

  • Refused or Undeliverable Packages:

    • Packages that are refused or undeliverable will be returned to us. We may charge a fee for the return shipping costs, and the original shipping fee is non-refundable.

6. Damaged or Missing Items

  • Damaged Items:

    • If your order arrives damaged, please take photos of the damage and contact us at info@miwaystore.com within 3 days of delivery. We will work with you to resolve the issue.

  • Missing Items:

    • If any items are missing from your order, please contact us immediately at info@miwaystore.com, and we will investigate and resolve the issue.

7. Customs, Duties, and Taxes (for International Orders)

  • Customs Fees:

    • International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer.

  • Customs Delays:

    • Please be aware that customs processing can cause delays beyond our control. We are not responsible for these delays.

8. Contact Information

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Miwaystore
No.88 Candappa Mudaliar Street, Pondicherry, India
info@miwaystore.com